GENERAL

“Jeans By Imark” [ Jeans By Imark”, “We”, “Us” or “Imark”] is a subsidiary owned by Imark Sportswear (Pvt) Ltd registered under the act of company registration. We deliver you the items produced with high quality materials and with keen inspection on each item produced. Our team provides services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.

RETURN AND EXCHANGE

Items must be in original condition and must not have been worn, altered or washed. All tags and packaging must remain in place

You have 7 days from the delivery date to exchange your online purchase

If the product is not in a resalable condition we have the right to charge you the full amount of the item.

The  exchanged item remains at your responsibility till we receive it.

For exchanges more than one additional Rs.70 will be charged.

TRADEMARK

Imark is a trademark brand in Sri lanka which holds the right for its logo and the verified imark products. the company will not be resposible for the unverified imark items which will be sold by illegal shops or companies.

PRIVACY AND SECURITY

Please refer to our Privacy Policy [linked] for our full privacy and security practices.

DELIVERY

Please check our delivery page  https://imark.lk/delivery/

PAYMENT TERMS

 The customer can choose any of the options given in the checkout page to select their payment preference and the full payment needs to be made by [payment term], after which orders will be dispatched. This can also include special fees or billing charges, shipping taxes and more.

DAMAGE ITEMS

For damage claims any customer can return their damage item and after the check by our team we would decide the damage condition. For a damage item we would completely refund or give an exchange to the customer within 7 working days [ Monday to Friday except government holidays]