We do accept exchanges if it comes under any of the below conditions
Call or Contact us through email or form place your request
Once you notify our customer care team your concern, we would look in to the matter and get back to you as soon as possible on how to proceed to next step in exchange.
By packing the exchanging item safely with all the tags of the item write down the Barcode number of the first delivery packing and by writing “EXCHANGE” you can hand it over to our delivery agent and you will receive your new item.
The Delivery Charges should be bared by the customer and for more than one exchange additional Rs.60 will be charge.
Exchange Terms and conditions
- Items must be in original condition and must not have been worn, altered or washed. All tags and packaging must remain in place on our imark jeans
- You have 7 days from the delivery date to exchange your online purchase
- If the product is not in a resalable condition we have the right to charge you the full amount of the item.
- The exchanged item remains at your responsibility till we receive it.
- For exchanges more than one additional Rs.70 will be charged.